If you have a natural talent and genuine love and passion for any or all of: PR, Public Affairs, all aspects of marketing, creative and design, and want to join our straight talking, collaborative and personable team, who genuinely care about our staff, clients, our work and its results then please send your details by completing the form below and attaching a recent CV.

If you want to find out more about us have a look though the summary below and our new website to find out if Social Communications is right for you.

In our 5th year and continuing our ongoing growth and development we are always keeping an eye out for talented individuals to join the Social Communications team across our Group offices in Manchester, Leeds, London and Bristol.

Our ‘Life Happens’ commitment to each and every one of them is this: we will do our best to send you home happy, healthy and motivated each day. Your senior team and company fully appreciates you, and understands that your lives outside of work are all different. And when things happen beyond your control, as they often do, we’ve got your back. We won’t get it right all of the time, but that’s our aim.

Our ‘Life Happens’ commitment to our clients is this: you’ve chosen to engage and work with an organisation that really cares for its staff. You have an exceptional, talented, motivated and bright team with your best interests at heart. That team knows that if you need us out of hours, in extraordinary circumstances because of your Life Happens moments – we’ll do our utmost to be there.

We really care for our staff and we really care for our clients. And that’s it – people matter. Life Happens. It goes without saying, but we’ll say it anyway: by creating an energetic environment where people matter, other commitments like integrity, teamwork, respect, empathy, passion and care for the environment, all happen naturally.

Current Opportunities

  • Title: Senior Account Manager
  • Brief description: Experienced integrated marketer to manage and develop a number of existing and new fully integrated marketing client accounts, liaising with the wider agency team.
  • Team: Marketing
  • Office: Manchester
  • Posted: 18.01.18
  • Closing date: N/A

We’re hiring! Calling excellent Senior Account Managers and proven Account Managers looking for their first SAM role.  Your chance to join a rapidly growing team with an award-winning, leading ‘complete communications’ agency in an exciting period of continued and focussed growth.  Based in our Northern Quarter Manchester office, you’ll join an established marketing team within the broader agency.  If you know your print, CRM, ABTL/BTL, web and digital, Social Media and PR and when and where to use them, then we want to hear from you, to help us to continue to deliver fully integrated campaigns across a wide range of industry sectors, in both B2B and B2C.

The detail

Are you looking for your next career move with to an exciting central Manchester based agency, and the opportunity to play a key role in our exciting ‘next chapter’ of development and growth?

Award-winning Social Communications agency are looking for an excellent Senior Account Manager to join our expanding agency team, specifically within the multi-channel, ‘complete communication’ Client Services team.

About Social Communications

Social Communications is a complete communications agency. Working across the UK from our offices in Manchester, Leeds and London.  Established in 2012 in the middle of a recession, we have quickly built an enviable reputation for all aspects of PR and Public Affairs for clients in demanding sectors including property, construction and infrastructure.

We have built on our heritage, experience and straight-talking approach to expand our team of experts and our core services to become a ‘complete communications’ agency.  We now have a number of clients that we provide a wide range of complete marketing communications channels and services to, from the strategic development, planning, content and design – through to delivery, monitoring and reporting.

Not only have we grown in size with a team of >23, moved into new offices in Manchester’s Northern Quarter, we now have an impressive and enviable range of complete communication services including:

  • Public Relations
  • Public Affairs
  • Marketing Communications
  • Design & Content
  • Branding
  • Social Media
  • Digital Marketing
  • Video & Photography

We work in partnership with our clients and our flexible offering means that we can provide selected services or full, complete communications to an increasing number and broader sector profile of clients. This could be anything from delivering a single planning consultation to developing an entire brand identity and long-term marketing strategy through to ongoing delivery and evaluation.

Social Communications is a dynamic, fast-growing agency. Ever since we were established in 2012 we have consistently grown year on year, in team numbers and expertise, clients scale and sector and service offering.

Based out of our three offices, our experienced and well-connected PR, public affairs, marketing communications, content, digital and creative teams have extensive experience and knowledge across a wide range of different specialisms, enabling us to tailor our services to each individual client’s requirements, and be where we need to for our clients.

Social responsibility is central to our company ethos, and we work hard to foster a supportive, collaborative, enjoyable environment for our staff which promotes health and well-being. The Social team are given their birthdays off and enjoy free fresh fruit delivered to the office every week.

Agency culture and fit is frequently referred to although not often truly seen as a key factor in many agencies, however our culture is a key point of difference and value for us and we believe key to our success in our growth, client wins and retention, in addition to our team development and retention.

Job Description

Job Title –  Senior Account Manager

Reports To – Account Director / Chief Marketing & Operations Officer

Overview of the role – The Senior Account Manager will join an existing complete communications/ fully integrated marketing team, which comprises of CS, creative, Social Media, content and video, all of who work closely, collaboratively and seamlessly with the wider PR/ Public Affairs agency team.

The role will be to support the AD and CMOO and team both internally and with direct client contact across a wide range of B2C and B2B clients.  The Senior Account Manager will also be expected to maintain and grow relationships within key clients, together with the wider agency team and relevant contacts, supporting the AD and CMOO in successful development, delivery, growth and achieving financial targets for the year.

Although not from day one, the Senior Account Manager need to quickly understand the agency’s full product and service offerings, together with quickly getting to grips with and following existing processes and ways of working, to seamlessly work with the broader agency team and clients across multiple marketing services and channels.

The successful applicant will help produce exciting, engaging and effective / responsive
work for our expanding range of clients; including property developers, a national college, housing associations and IT software provider, including active involvement in the development of existing clients and new business, working with the senior team, marketing team and broader agency teams.

Main Responsibilities

Marketing, Project Management & Client liaising (initially / in time)

  • Experience of the full Marketing Mix (Online & Offline)
  • Able to evaluate & deliver campaigns across a full media mix
  • Understand all channels (both existing and new) and all the appropriate comms within them
  • Lead contacts on a number of client accounts, supporting both the AD and CMMO, through all elements of the multi-channel / ‘complete communications’ delivery for a client from brief through to the scope, develop and execution
  • Operate at a strategic through to delivery level, including proactively planning and developing a broad range of activity / creative based projects (including producing supporting client and internal key documentation inc great / inspirational Creative Briefs!) and to be able to constructively be able to critique responses
  • Liaising directly with relevant clients and contact to take new activity briefs and present / “sell in” work and ideas (and costs)
  • Develop close client relationships, instilling trust with the client
  • Managing multiple client relationships within key client accounts, ensuring a consistent level of service is delivered, and acting as a key day to day contact
    of key projects
  • Having and developing an ongoing clear understanding of clients’ needs and objectives, identifying and ability to clearly relay that to others
  • Supporting the team and taking increased levels of responsibility for ensuring processes and documentation is followed and completed
  • Ownership of project management tools /docs such as critical paths, agency/client status reports (accurate and consolidated weekly/fortnightly updates and circulation
    to internal and client teams), contact reports, set up of internal / external meetings and other project management documents to ensure smooth delivery to timelines
  • Liaising with and sourcing from external suppliers for a wide range of products, including merchandise, event materials, print and collateral, ensuing cost management and timely delivery and logistics
  • Establishing and maintaining good supplier relationships
  • Support, ownership and responsibility for a wide range of elements (invites, collateral, kit, stands, follow up, data mgt) for external events for both the agency and client, including external / roadshows and attending client and sector events


Commercial (initially / in time)

  • Creating, managing, monitoring and updating budgets/ cost estimates for specific client campaigns and individual projects
  • Liaising with CS and Finance team to ensure accurate financial management from POs, costs through to invoicing by Finance team
  • Understand and be familiar with the key elements / deliverables for each key client contract/fees/SLAs liaising with and supporting the account team on scope and costs for services additional to fees
  • Have a thorough understanding and take ownership and level of responsibility for all financials relating to an account and ensure all internal/ external contacts are carrying out work for a client also understand the associated financials for a piece of work
  • Know how to build cost estimates for new work across all channels/departments
  • Responsible for day to day budget management, monitoring all job costs, and obtaining approval before spend is committed – supported by AE
  • Support the account team with financial processes and documentation
  • To ensure that the forecast, PO & invoicing are aligned and delivered timely and efficiently working with CS and Finance team to maximise all aspects of Operating Profit and margin

Service Excellence (initially / in time)

  • Ensure regular contact with the client providing updates on services and outstanding work
  • To ensure all paperwork (budgets, timing plans, briefs, creative statuses etc.) is maintained accurately and kept up to date
  • Supporting team / direct responsibility for ensuring that creative work presented to the clients is to quality, time and cost
  • Responsible for ensuring the trafficking of all projects through the production process are effectively handled
  • Provide regular reporting on client activity for both the client and the client internal team
  • Ensure campaigns are delivered on time and to budget
  • Present (verbally and in writing) the Agency’s proposals and recommendations effectively, logically and concisely
  • Consistently ensure a high level of service in all aspects, working with the wider team to deliver and proactively develop this


Ideal Skills & Experience

The successful candidate will ideally have a marketing related degree, with placement and 4-6 years’ experience in an integrated / multi-channel agency or multi team/ project client role, and be looking to make their next career move.

  • Genuine enjoyment, drive and passion for career development in a multi-channel marketing communications agency
  • Passion for developing experience, marketing channels and skills – existing and new
  • Good knowledge of social media platforms
  • An ambitious self-starter looking for fast career progression with a real desire and inquisitiveness about where multi-channel / ‘complete communications’ marketing
    is going
  • Hands-on, collaborative and supporting style and personality, willing to help out and support the wider team and get immersed and involved
  • Can-do attitude with a positive attitude to taking on responsibility
  • Excellent communication and negotiation skills (written and verbal)
  • Exceptional organisational, work prioritisation and time management skills
  • Proven experience in working on and managing multi-channel communication clients and campaigns, including events, digital, film and print
  • You’ll be resilient and able to build good working relationships with clients, together with a demonstrable track record of delivering for the client when working to tight deadlines
  • Attention to detail and ability to deliver internal and client projects on-brief, on cost and often within challenging timescales
  • Accurate, excellent commercial and financial management skills
  • Being a team player is an absolute requirement, as this is a strong element of the agency culture
  • IT proficiency including excellent Word, Excel, Outlook and PowerPoint
  • We like to work with people who think a bit differently and who are confident in sharing their ideas within a team


Role Location

The ideal candidate will be located in / around Manchester, and be willing to travel to client offices and potentially other Social Communications offices as and when required.


The successful candidate will be entitled to a number of benefits working at Social Communications including a competitive salary, good holiday allowance, a day off on your birthday and free fruit delivered each week. We will work with you to help build multi-channel marketing skills.

Apply Now

  • Title: Account Executive
  • Brief description: An integrated communications role, supporting a busy and growing team with client and business development activity.
  • Team: South West
  • Office: Bristol
  • Posted: 09.03.18
  • Closing date: N/A

We’re hiring! Our South West office is looking for someone to join our busy and growing team, based in the heart of Bristol.

Due to new account wins in the housing, infrastructure and education sectors, we are looking for an Account Executive to support our team with campaign and project work. This is a multi-faceted role that would suit someone who is looking to develop as an all-round practitioner in one of the country’s fastest-growing agencies.

We’re looking for people with agency experience, who are ready to take their next step towards an account manager role. If you’ve a passion for communications and an interest in the sectors in which we work, then we’d also be interested in hearing from you too.

Our South West office is looking for someone to join our busy and growing team, based in the heart of Bristol.

Social Communications is a full-service PR, public affairs, marketing and creative agency, with a strong portfolio of clients across the property, retail, energy, housing and construction sectors.

Due to new account wins in the housing, infrastructure and education sectors, we are looking for an Account Executive to support our team with campaign and project work. This is a multi-faceted role that would suit someone who is looking to develop as an all-round practitioner in one of the country’s fastest-growing agencies.

We’re looking for people with agency experience, who are ready to take their next step towards an account manager role. If you’ve a passion for communications and an interest in the sectors in which we work, then we’d also be interested in hearing from you too.

Key responsibilities of this exciting role include:

  • Writing and issuing media releases, features, blogs.
  • Attending client meetings.
  • Supporting our engagement work with local communities.
  • Researching and supporting the creation of client reports, analysis and stakeholder briefings.
  • Building and developing your existing media contacts and liaising with key journalists.
  • Collating, analysing and evaluating media coverage.
  • Coordinating location photography for clients and/or Social Communications.
  • Assisting with research for new business proposals.
  • Event management.


We are looking for:

  • Good writing skills and ability to adapt style for different audiences.
  • Passion for communication and an interest in how this can be used to support our clients.
  • A strong understanding of the media, what makes a story and an ability to tell it well.
  • Creative thinker.
  • Ability to build relationships internally and externally.
  • Strong organisational and time management skills.
  • Ability to work independently and as part of a co-ordinated team.
  • Strong administrative skills.
  • Ability to work to deadlines.


Benefits including a competitive salary, an iPhone, a day off on your birthday, flexible working and a commitment to training and development. We want someone who is prepared to grow with us.

Apply Now

Please complete the below form if you are interested in joining the Social Communications team:

Public RelationsPublic AffairsMarketingCreative/DesignOther