As a values-driven integrated communications agency, we specialise in B2B and B2C strategic storytelling. We provide a full range of PR, communications, marketing and creative services to clients in a range of sectors regionally and nationally.
Proud to be based in Manchester, we do things differently. We are strategic thinkers that use our creative spark, communications expertise, data and insight and many years’ experience to devise and deliver award-winning multi-channel campaigns. Our work is underpinned by an AMEC-winning approach to metrics and evaluation to demonstrate Return on Investment for our clients.
With expertise spanning property marketing, the built environment and infrastructure, social housing, adult social care, professional and corporate services our talented team cover five specialist areas of service:
Strategy – delivering sprint workshops, providing senior counsel and shaping communications plans against KPIs.
Public Relations/media relations/social media – devising high-impact internal and external campaigns and activity to cut through the noise, reaching target audiences with salient messaging to help clients achieve their business objectives.
Property marketing – multi-channel campaigns that help you to market and sell homes through Open Market, Shared Ownership and Help to Buy across the UK
Marketing – creating agile, multi-tactic campaigns and media buying to complement lead generation and sales conversion.
Crisis/issues and media training – supporting clients to plan for/protect and mitigate reputation including full simulation print and broadcast media training.
Throughout the changing Covid-19 landscape, Social have continued to successfully market our homes across our developments with innovative and effective campaigns, working as a strategic business partner helping us to grow and deliver towards our ambitious targets.
Zac Worthington Head of Sales, Laurus Homes
The Social team had a great understanding of the context and environment in which the project works. The practical advice about which media to use to get the greatest impact from the fixed budget was key to launching the programme and raising the awareness levels of the support available. Through the strategic sprints, Social really helped refine the key messaging we needed to communicate about the programme to the target audiences.
Andy Rawlins Programme Manager – New Leaf and Springboard Cheshire, The Torus Foundation
Spectra have been working with Social since 2018, during which time we have benefitted from their expertise across a number of our projects but in particular the Care Leaver Covenant, a national programme that we deliver on behalf of the Dept. for Education. Communications and marketing are central to the success of the Covenant, a programme that quickly needed to be establish itself and its benefit to society. Social intuitively understood the vision and ambition for the Covenant and, since becoming our agency on record, have consistently delivered high quality work around high-profile initiatives. An example being their work on our ‘Care Leaver Friendly Employer Charter’, the launch of which featured a Secretary of State, a Minister and multiple C-Suite executives from the private sector. Aside from their output, Social set themselves apart through their approach to relationships and social impact. We see them as collaborators, not vendors, who are emotionally invested in our projects. This makes them particularly enjoyable to work with.
Matthew Gordon CEO, Spectra Connect
Social have worked in a genuine partnership relationship with the Brio team. From the development of the brand, customer profiling, data selection and engagement, through to full multi-channel marketing communications, events, PR, website, social media and lead generation – a true extension to our marketing team.
Karl Hallows Director of Development and Sales, Brio Retirement Living
Working with Social has been a breath of fresh air! Working to tight and challenging deadlines set by us, Social’s sprint methodology ensured that our project progressed with pace and energy from day 1. The onsite team proved a really good fit for us, they were helpful, challenged our pre-conceptions and provided expert advice in a manner which didn’t feel anything other than a desire to help us improve. Through interactive, engaging and fun activities during our 2 day Sprint, we came out with decisions, deliverables and a team unified and excited about the direction of our brand
Sanjeet Bains Managing Director, Bolton Cares Group
Social has been providing strategic communications counsel for RBH for the past 3 years and the sage advice and insight provided by John, Diana and the Social team has been invaluable to myself and senior colleagues.
Gareth Swarbrick CEO, Rochdale Boroughwide Housing
Hexagon first engaged Social to assist us with co-ordinating our communications in response to an unexpected “sink hole” that opened up on a new build development. This necessitated the decanting of the entire development and significant remedial works. We were very pleased with their work and we have gone on to engage them to help co-ordinate communications relating to fire safety remedial works on two of our larger estates. We have found Social to be insightful, flexible, and easy to work with and we have been very pleased with their input on all three projects”.
Tom McCormack Chief Executive, Hexagon Housing Association
Who we work with
